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General Company FAQ

Temporary and permanent power pole hire is delivered across Brisbane, Logan, Redlands, Ipswich, Moreton Bay, the Gold Coast and the Sunshine Coast — distance surcharges apply beyond the standard 40 km zone. Portaloo and security camera hire is delivered across Brisbane, Logan, Redlands, Ipswich and Moreton Bay. Gold Coast and Sunshine Coast portaloo and camera hire is available by enquiry only — call (07) 3367 2237 to check availability.

Yes, fully — Poles and Holes carries $20 million Public Liability Insurance and Workers Compensation cover for every staff member, and every electrical install we perform is done by a licensed Queensland electrician under our Electrical Contractor Licence.

The site work is covered by WorkCover Queensland, our equipment is built and maintained to AS/NZS 3000 and AS/NZS 3012 standards, and our portable toilet servicing operates under standard Queensland health regulations for sanitary waste handling.

Insurance certificates of currency are available on request before installation — most builders, contractors and event organisers ask for these as part of their site induction packs, and we can email a current copy to you the same day. We’ve been a family-owned, southeast-Queensland business since 1960, so the accreditations you see today reflect more than six decades of continuous operation, not a recent compliance refresh.

Billing depends on the type of order. Short-term hires and sales are paid in full upfront at checkout. Long-term hires require no upfront payment — your first invoice is generated after the minimum hire period ends, followed by monthly invoices in arrears. See our dedicated billing section for full details.

View Billing & Payments FAQ

Billing & Payments

It depends on the type of order. For short-term hires and product sales, the full amount is charged upfront at checkout. For long-term hires, there is no payment at checkout — your first invoice is generated after the minimum hire period ends, and monthly invoices follow on the 1st of each month for the previous month’s hire.

Poles and Holes accepts four payment methods across short-term and long-term hires in southeast Queensland: credit or debit card via Stripe (used for upfront payments at order time), credit or debit card via Xero (used for monthly invoices), GoCardless Direct Debit (for automatic monthly payments on long-term hires), and standard bank transfer / EFT to our nominated account (details on every invoice).

All prices include 10% GST, itemised on every invoice for your records, and invoices are emailed to you as a PDF with a secure online payment link. Payment terms are 14 days from issue.

Short-term hires (event portaloos, trailer-mounted toilets) are paid in full upfront; long-term hires (builders poles, builder portaloos, permanent poles, security cameras) require no upfront payment — your first invoice is generated after the minimum hire period ends, then monthly invoices follow on the 1st for the previous month’s hire.

For short-term hires and sales, your invoice is issued immediately at checkout. For long-term hires, your first invoice is generated on the 1st of the month after your minimum hire period ends. After that, monthly invoices are generated on the 1st of each month for the previous month’s hire. Your final invoice is issued on the 1st of the month after your off-hire date, covering the exact days used.

All invoices are due within 14 days of issue. Invoices are emailed to you as a PDF with a secure payment link so you can pay online instantly.

It depends on the product. Short-term hire prices (event portaloos, trailer-mounted toilets, security cameras, event power poles) are shown including 10% GST — the price you see is the price you pay. Long-term hire and product sale prices (builders portaloos on monthly billing, temporary builders power poles, permanent power poles, and other B2B products) are shown ex GST, with GST added on the invoice. Either way, GST is always itemised on every invoice for your records.

No. We don’t charge deposits. Short-term hires and sales are paid in full at checkout. Long-term hires require no upfront payment at all — your first invoice is generated after the minimum hire period ends.

Every hire product has a minimum hire period which is always charged in full, regardless of when you return the equipment. Your hire starts on the day of delivery (Day 1). If you return before the minimum period ends, you’ll still be billed for the full minimum. Daily billing begins the day after the minimum period ends. Check the product page for specific minimum periods.

We send friendly payment reminders starting 3 days after the due date. We don’t automatically apply late fees, but we do ask that you keep payments up to date to avoid any disruption to your hire. If you’re having trouble paying, please get in touch and we’ll work something out.

Contact us about a payment

Your first and final invoices are locked to the pricing agreed when you placed your order. Ongoing monthly invoices use current pricing at the time each invoice is generated, so if our rates change during your hire, those invoices will reflect the updated pricing. Past invoices are never retrospectively adjusted.

You can access your customer portal at any time. Simply enter your email address and we’ll send you a one-time login code. From the portal you can view your active orders, download invoices, and request an off-hire when you’re done.

Contact us for portal access

Temporary Builders Power

Poles and Holes delivers temporary builders power poles right across Brisbane, Logan, Redlands, Ipswich and Moreton Bay as standard, within a 40 km radius of our Capalaba depot in southeast Queensland.

Gold Coast and Sunshine Coast jobs are covered too, with a $10/km distance surcharge applied beyond the 40 km zone — that rate covers the four trips every pole hire involves: delivery to site, our return to depot, pickup at end of hire, and our return to depot again. Most central Brisbane builds sit around 15 minutes from Capalaba, while outer Logan and northern Moreton Bay jobs are closer to the 40 km edge.

Sites further afield in regional southeast Queensland may still be possible through our partner network for long-term installations — call (07) 3367 2237 and we’ll check coverage for your address. Poles and Holes has been delivering across SEQ since 1960.

We do our best to meet your requested date. However, delivery can sometimes be impacted by workload, weather, or site readiness. If your site isn’t ready when we arrive, or the wrong pole type was ordered for your site’s actual power supply, a call-out fee may apply.

We recommend at least 3 to 5 business days’ notice to lock in your preferred delivery date for a temporary builders pole — that window lets us check site requirements (single-phase vs 3-phase, location of the meter, access for the crane truck), schedule a licensed electrician, and have the pole ready at our Capalaba depot.

For urgent jobs, give us a call on (07) 3367 2237 and we’ll do our best to accommodate; same-day delivery is occasionally possible if a pole is in stock and a crew is free.

The Electrical Work Request (EWR) we lodge with Energex is filed the same day the pole is installed, so booking earlier doesn’t speed up the network connection — it only locks in your delivery slot. Once your pole is on site, contact your electricity retailer immediately with the EWR number to keep the connection on the fastest track.

Clear access is needed for our trucks and safe installation. Ensure the area is free of obstructions and underground services are marked before we arrive.

We’ll always try to position the pole where requested. If site conditions prevent it (for example, underground services or limited access), our installers will choose the safest and most practical alternative location.

Getting power flowing is a two-step process handled by two different organisations. Once your pole is installed, we lodge an Electrical Work Request (EWR) with Energex. You’ll then need to contact a retailer (like Origin or AGL) using that EWR number to open an account. Energex typically connects the pole to the grid within 5–10 business days, then your retailer’s meter provider attends a few days later to fit the meter. Power only starts flowing once that meter is installed.

Power flows only after two separate events are complete. First, Energex connects the pole to the grid (typically 5–10 business days after install). Second, your electricity retailer’s meter provider attends a few days later to install the meter. Energex connecting the pole is not the same as power being live — it’s only live once the retailer’s meter is in. Both steps are outside Poles & Holes’ control, and you’re responsible for opening an account with your retailer so they can schedule the meter install.

Yes. Underground connections link into the green Energex pillar on site. The process is slightly different to overhead poles, but we’ll guide you through it.

A retailer is the company that manages your electricity account and billing (e.g., Origin, AGL, EnergyAustralia). You can choose any electricity retailer, but we recommend Origin or AGL as they tend to process temporary supply connections more smoothly.

Yes. The retailer will send you bills for electricity usage and may also apply account or connection fees, depending on their terms.

To open a temporary supply account, contact your chosen electricity retailer — Origin, AGL or EnergyAustralia all process temporary builders pole connections smoothly in southeast Queensland — and quote the EWR (Electrical Work Request) number that Poles and Holes lodged with Energex on your behalf.

The EWR is a mandatory compliance document under Queensland electrical standards, so your retailer cannot open the account without it; we email the EWR to you the same day your pole is installed from our Capalaba depot. Tell the retailer you want a temporary supply account and provide the EWR number, the site address and your name as the account holder.

They’ll arrange for a meter provider to attend within a few days of Energex physically connecting the pole. Power only starts flowing once that meter is fitted, so don’t delay calling your retailer — late account opening is the most common cause of build power delays.

In some cases, yes. We can lodge paperwork with Energex before the pole is physically installed to speed up the process.

Yes — while the standard Energex connection fee covers most temporary builders poles in southeast Queensland, a 3-phase connection can occasionally attract additional charges that Energex levies and we pass through at cost.

The two most common triggers are extra network infrastructure (for example, where the closest mains transformer can’t carry your 3-phase load and an upgrade is required) and traffic-control crews where the connection point sits on a busy road and Energex needs lane closures for safe overhead work.

These costs are quoted by Energex directly to the property owner once the EWR is assessed, not by Poles and Holes — they typically range from a few hundred dollars for traffic control to several thousand for transformer work. We always flag the risk at quote stage if your site profile suggests a possible upgrade, and you can request an Energex Network Connection Estimate before installation to confirm.

It depends on your project. Standard home builds usually need a 63 amp single-phase pole. Larger builds or on-site living may require 80 amp or 3-phase. Commercial or heavy equipment sites should use a 3-phase pole. If unsure, check with your builder or electrician and we’ll guide you.

We supply the meter box — not the meter itself. All temporary power poles come with a compliant meter box, RCD (safety switch), outlets, and earthing. Your electricity retailer provides and installs the actual meter after connection.

Energex generally connects temporary power poles within 5–10 business days of installation. If your job requires traffic control (for example, on a busy road), the connection may take longer.

If your site sits on or near a high-traffic road, Energex may require a traffic-management plan and lane closures to safely connect your temporary power pole — particularly where overhead service mains cross the road.

Traffic control can extend the connection timeframe by up to several weeks beyond the standard 5–10 business day window, because Energex needs to schedule a TMP-approved crew alongside their connection crew. The good news on cost: Energex typically covers the traffic-control fee when it’s required for connection, so the charge doesn’t pass through to the property owner.

Within Poles and Holes scope, the pole installation itself stays compliant with AS/NZS 3000 and the Queensland Electricity Connection Manual, with the standard 3-metre exclusion zone enforced around the pole during installation. We’ll flag busy-road risk at quote stage so the project programme accounts for the longer connection window.

Yes — for most demolition, knockdown-rebuild and renovation projects in southeast Queensland, hiring a temporary builders power pole is significantly cheaper than the alternative of supply abolishment and reconnection.

Abolishment (where Energex permanently removes the existing service before demolition) plus reconnection at the end of the build typically runs $1,200 to $3,500 in network fees alone, plus a 4 to 8 week wait for Energex to schedule the reconnection — which often becomes the critical path on lockup.

A temporary pole keeps the existing supply live throughout the build at around $860 for the standard 12-week hire, lets the meter stay where it is, and lets the new permanent connection happen on your schedule rather than Energex's. The saving is even larger on 3-phase sites where abolishment of three-phase mains attracts higher fees. Call (07) 3367 2237 and we'll model the comparison for your specific job.

The standard temporary builders power pole hire from Poles and Holes covers 12 weeks (84 days) from the day of installation — that matches the typical Energex network connection window plus the residential build timeline through to permanent power being connected.

The 12 weeks is included in the upfront quote and isn't pro-rated downward if your build finishes early, so most builders treat it as the minimum cost regardless of actual on-site duration. Extensions beyond 12 weeks are arranged on a weekly or monthly basis at the standard daily rate; there's no fixed end date and no price increases as the hire stretches — the pole stays installed until you call us to off-hire it.

When permanent power connects on your block, your retailer's meter provider fits the meter, and we collect the temporary pole within a few business days of your off-hire call.

Yes, and how you do it depends on the product. For short-term hires where you’ve locked in a pick-up date (event portaloos, trailer-mounted toilets), just call us and we’ll push the pick-up back — you pay the daily rate for any days beyond the minimum hire period. For long-term hires (temporary power poles, builder’s portaloos, permanent poles, security cameras), there’s no pre-set pick-up date — the product stays on hire until you call us to off-hire it, so if you need it longer you simply call when you’re ready to return it.

Yes — every temporary builders power pole that leaves our Capalaba depot is built and tested to Australian Standards AS/NZS 3000 (Wiring Rules) and AS/NZS 3012 (Construction and Demolition Sites), and complies with the Queensland Electricity Connection Manual.

Each pole comes fitted with a compliant meter box, an RCD safety switch, weatherproof outlets and full earthing as standard, and is test-and-tagged by a licensed electrician before it goes out — the test tag stays attached to the pole as your evidence of compliance. The initial test is valid for six months; after that, retesting becomes the hirer’s responsibility under the same standards.

If you ever suspect a fault, isolate power immediately and call (07) 3367 2237 — we’ll send a licensed electrician to inspect within the same business day where possible. Sixty-plus years of installations across southeast Queensland sit behind that process.

If scaffolding or other structures are planned within the exclusion zone (3 metres around the pole), Energex Safety Advice must be sought 2–3 weeks beforehand.

Once the initial test period (usually 6 months) has expired, it’s the hirer’s responsibility to have the safety switch tested and tagged again in line with electrical regulations.

If you suspect a fault on a Poles and Holes temporary builders power pole — RCD constantly tripping, visible damage to the cable or outlets, sparking, burning smell, or any inconsistent power supply — isolate power at the main switch immediately and call (07) 3367 2237.

We dispatch a licensed Queensland electrician to inspect the same business day where possible, typically within a few hours for sites in our standard 40 km Capalaba delivery zone. Most faults turn out to be downstream of the pole itself (extension leads, faulty tools, water ingress in temporary leads) rather than the pole hardware, but we treat every report seriously and won't restore power until the electrician has confirmed the cause.

If the fault is on our hardware, repair or replacement is included in your hire at no extra cost. If it's downstream of the pole, we'll show you the source and let you address it. Don't try to diagnose or open the meter box yourself — that's a licensed-electrician-only task.

When your project wraps up, just let us know and we’ll arrange collection. If you don’t require permanent power and simply want the pole removed, we can handle that too.

That’s no problem—once your project is complete, let us know and we’ll arrange for the pole to be disconnected and removed.

Permanent Power Poles

Poles and Holes installs permanent power poles across the greater Brisbane area, extending north to Caboolture, west to Ipswich, south to Beaudesert and east through to the Gold Coast — which puts most of southeast Queensland’s residential, rural-residential and small-commercial blocks inside the standard zone.

Sites outside this range may incur an additional fee, and we’ll quote freight transparently at site-assessment stage rather than burying it in the install price. The same RPEQ-engineered foundation specification, hot-dip galvanised reinforcement cage and Energex-approved 50+ year steel pole apply across the whole zone — the only thing that changes with distance is the travel and crew time component.

For genuinely remote southeast Queensland blocks (acreage west of Beaudesert, for example, or northern Sunshine Coast hinterland) call (07) 3367 2237 and we’ll work out whether the job is feasible in a single trip or whether a partner installer is the better fit.

To book a permanent power pole installation with Poles and Holes, call (07) 3367 2237 or submit an enquiry through the contact form at polesandholes.com.au with your site address, the connection type you need (single-phase or 3-phase), and any existing Energex correspondence (defect notice, NMI, or prior EWR).

We arrange a free site assessment within a few business days, confirm the pole rating, mounting method and foundation specification (full RPEQ-certified bore depths, PCDs, and concrete grade are published on our foundation specification page), and provide a fixed quote that includes Energex network costs.

Once you approve the quote, we lock in an installation date — typically within 2 to 4 weeks depending on Energex approval timeframes for your address. The team handles all coordination with Energex and any required council notifications; you only need to coordinate concreter access if a fresh foundation is required and to open a retailer account once we lodge the EWR.

Get a free quote

Getting power flowing involves two separate steps handled by two different organisations. We install the power pole and handle all associated electrical work, then lodge the paperwork with Energex. Energex connects the pole to the grid (typically 1–3 weeks for permanent installations). You then need to contact your chosen electricity retailer to open an account so their meter provider can attend a few days later to fit the meter. Power only starts flowing once that meter is installed.

Power flows only after two separate events are complete. First, Energex connects the pole to the grid (typically 1–3 weeks after install for permanent poles). Second, your electricity retailer’s meter provider attends a few days later to install the meter. Energex connecting the pole is not the same as power being live — it’s only live once the retailer’s meter is in. Both steps are outside Poles & Holes’ control, and you’re responsible for opening an account with your retailer so they can schedule the meter install.

Yes, it’s possible to connect your private pole to an existing lead-in pole, provided it complies with safety standards and regulations. Our team can assess and advise on the best approach for your site.

For a standard single-pole installation in Brisbane or wider southeast Queensland, Poles and Holes typically completes the physical pole erection in a single day once we’re on site.

The full end-to-end process — site assessment, council or Energex approvals where required, foundation pour, pole installation, and Energex network connection — usually takes 2 to 4 weeks from initial enquiry, with the bulk of that window waiting on Energex network connection (typically 1–3 weeks for permanent poles). Where the foundation needs to be poured fresh, the concrete must cure for a minimum 48 hours at 32 MPa before we can stand the pole, so the timeline factors that in.

We give you a firm installation date at quote stage and keep you updated on the connection timeline; metering follows a few days after Energex connects, fitted by your retailer’s meter provider. Power flows once that meter goes in.

Poles and Holes supplies a hot-dip galvanised reinforcement cage with every permanent pole order — the cast-in bolts come pre-set on the certified PCD (4 × M20 for 1 kN poles, 4 × M24 for 3.5 kN poles) with a position template to hold them square during the pour.

Your concreter drills a Ø 450 mm bore to the certified depth for the pole rating, places our cage with 75 mm cover, then pours minimum 32 MPa reinforced concrete around it. Minimum 48-hour cure before we install the pole.

Full RPEQ-certified bore depths, PCDs and concrete grade (with downloadable certification packs) are on our foundation specification page.

View the RPEQ foundation spec

Three main factors affect a permanent power pole installation timeline in SE Queensland. First, Energex network approvals typically add 1 to 3 weeks and are the single biggest variable — larger 3-phase connections take longer than single-phase upgrades. Second, site access and ground conditions matter: rocky, sloping, or tight-access blocks take longer to prepare than clear, level sites. Third, weather delays (particularly heavy rain in the Brisbane wet season) can push back both excavation and Energex crew availability. We factor all three into the quote and flag any risks upfront.

We exclusively install Energex approved power poles for their superior performance. Here is how they compare to older timber poles:

Energex Approved Steel
  • 50+ Year Life Expectancy
  • Termite & Rot Proof
  • Non-Combustible
  • Light (~150kg)
Older Timber Poles
  • Lower Upfront Cost
  • 25–40 Year Lifespan
  • Susceptible to Termites
  • Heavy (~600kg)

Yes, when installed and maintained correctly, permanent power poles are safe. We adhere to all relevant safety standards and regulations to ensure the safety of your property and its occupants.

As the property owner, you’re responsible for the ongoing maintenance of the power pole. This includes regular inspections and addressing any issues promptly to ensure continued safety and compliance.

Regular inspections are recommended to check for signs of wear, corrosion, or damage. It’s advisable to have a licensed electrician conduct these inspections at least every five years.

Do not panic, but act quickly. A defect notice means your equipment is unsafe. You have a specific timeframe (usually 21–30 days) to fix it before power is disconnected by the network authority.

Upload your defect notice here

It depends on the cause. If the pole was damaged by a “defined event” like a storm, flood, or vehicle impact, it may be covered. However, “wear and tear” (rot, rust, or age) is typically not covered. Check your PDS.

Builder’s Portaloos

Our standard portaloo delivery area covers a 40 km radius around our Capalaba depot, which takes in Brisbane, Logan, Redlands, Ipswich and Moreton Bay — roughly Caboolture in the north to Beenleigh in the south and west to Ipswich. Gold Coast and Sunshine Coast portaloo deliveries are available by enquiry only — call (07) 3367 2237 to confirm we can cover your address.

Outside the 40 km standard zone, a $10/km surcharge applies on top of the standard rate; that rate covers the four trips every portaloo hire involves (delivery, return to depot, pickup, return to depot). The Builders Portaloo base hire is $210 plus a $140 minimum hire, with delivery disclosed separately.

Long-term builds, multi-toilet installs, and recurring servicing past the 40 km mark are usually still possible — give us a call and we’ll work out a freight figure for the job.

We aim to deliver portaloos as quickly as possible after receiving your order. Delivery may occasionally take longer due to stock availability or workload.

For builder's portaloos, we recommend at least 1 to 2 business days' notice to lock in your preferred delivery date — that lets us schedule the crane truck and check site access for the 3-metre clear pathway we need to place the unit.

For event portaloo hire, 1 week's notice is ideal, particularly during peak wedding and festival season (October through April in southeast Queensland); same-week delivery is often possible but stock and crew availability sometimes constrain shorter windows. For trailer-mounted portaloo hire (customer pickup from our Capalaba depot), as little as 24 hours' notice usually works since we're not scheduling a delivery slot.

Urgent same-day deliveries are sometimes possible depending on what's in stock and where our trucks are routed — call (07) 3367 2237 and we'll do our best to accommodate. Note that temporary power pole hire needs more lead time (3 to 5 business days minimum) because of the Energex Electrical Work Request paperwork.

We deliver builder portaloos using a HIAB crane truck with a 4–5 metre lift reach from the hardstand the truck can park on. The driver positions the toilet as close as possible to your preferred spot, but crane reach, overhead obstructions (trees, eaves, power lines) and ground conditions can sometimes restrict exact placement.

Each portaloo needs a 1200 mm × 1200 mm level footprint plus a clear lift path from the hardstand — the crane can lift over a standard 2-metre fence as long as there’s safe clearance from electrical wires. Mark the proposed location and any underground services before delivery day to keep the install quick and safe.

If access is genuinely tight, our team will choose the nearest practical spot and walk you through the trade-off. Standard delivery slots run weekdays during business hours, and the truck typically completes a placement in under 15 minutes.

Yes—delivery over a 2m fence is possible, provided there is sufficient clearance from electrical wires and other obstacles.

Builder's portaloos at Poles and Holes are serviced fortnightly as standard — the frequency suits the typical 5-to-15-worker construction site and includes a full vacuum-out of the holding tank, fresh-water tank refill, restock of toilet paper and soap, and a wipe-down of all high-touch surfaces (door handles, seat, latch, basin tap).

Each service is logged with the date, technician, and any issues flagged on the unit, so you have a paper trail for site compliance audits and head-contractor inductions. Weekly servicing is available at an additional cost for high-volume sites (over 20 workers), hot-weather periods or projects with strict client compliance requirements — call (07) 3367 2237 and we'll quote it as a line item against your hire.

Mid-cycle emergency call-outs (an unexpected pump-out or extra restock) are also charged separately when needed. For event hires, the unit is delivered freshly serviced and we can add daily refills for multi-day events.

The minimum hire period for a builders portaloo is 4 weeks. Pricing is structured as a $210 base hire plus a $140 minimum-hire charge (both inc GST), with delivery disclosed separately on the quote — that combined minimum applies whether you keep the toilet on site for one week or four, so most customers run the full 4 weeks before off-hiring.

Fortnightly servicing is included in the standard rate (one service every two weeks for the duration of hire); weekly servicing is available at an additional cost on request. Hires longer than 4 weeks roll into a weekly extension rate that’s quoted up-front, with monthly invoicing on the 1st of each month.

Event portaloos, by contrast, run on short-term hire with a different minimum — see the event-portaloo FAQ for that pricing. Call (07) 3367 2237 for site-specific quotes.

Workplace Health and Safety Queensland (WHSQ) requires one portable toilet for every 15 people on site. Separate facilities are needed for men and women. Additional amenities such as urinals, hand sanitiser stations, or site showers are recommended for larger projects.

Each portaloo requires a footprint of 1200mm x 1200mm of level ground.

Event Portaloos

Our standard event-portaloo delivery zone runs 40 km out from our Capalaba depot, which covers Brisbane, Logan, Redlands, Ipswich and Moreton Bay — the heart of southeast Queensland’s wedding and event circuit.

Inside that zone, event portaloo delivery is a flat $154 inc GST ($140 ex GST), no matter where in the zone your venue sits, so a Brisbane CBD rooftop and an Ipswich farm wedding pay the same delivery fee. Gold Coast and Sunshine Coast event hires are available by enquiry only — call (07) 3367 2237 with your venue address and event date and we’ll quote freight on top of the standard hire rate.

For genuinely remote venues outside southeast Queensland, we can usually still deliver for long-lead-time bookings via our partner network, but we recommend reaching out at least 4 weeks before the event date so freight and crew can be locked in.

We deliver using a crane truck with a 4–5 metre reach from the hardstand. We’ll always try to place the toilet where you’d like, but crane reach can sometimes limit exact placement.

For a Saturday event in southeast Queensland, the standard schedule is Friday delivery and Monday collection — that gives the venue setup crew the Friday afternoon to confirm placement and the Monday window to clear the site without a rushed pickup on event day. Most weddings, parties and festivals run on this rhythm and it’s included in the flat $154 inc GST delivery fee inside our 40 km zone.

For Sunday events, delivery is usually Friday or Saturday depending on venue access and collection is Monday. Mid-week functions (weddings on a Tuesday or corporate events on a Wednesday) are no problem either — we deliver Monday to Friday across the standard zone and can usually collect within 24 hours of the event ending.

If your venue requires an earlier delivery (say Thursday for a Saturday event), call (07) 3367 2237 and we’ll arrange the slot.

Yes. We deliver Monday to Friday to suit your event schedule.

Yes — Poles and Holes offers 20% off each additional event portaloo delivered to the same venue. The first toilet pays the standard $88 base + $154 minimum hire (both inc GST); every extra unit on the same delivery to the same address gets 20% off the base, with the minimum-hire charge applying once across the booking.

The discount applies whether you’re hiring two toilets for an outer-Brisbane wedding or a dozen for a music festival across Logan or Moreton Bay. As a sizing rule of thumb, plan for one event portaloo per 50 guests; large multi-day events or venues with limited existing facilities usually need more, and venues with high alcohol consumption typically push that ratio tighter.

Call (07) 3367 2237 with your guest count and venue address for a multi-unit quote — discounts are applied automatically at quote stage.

A working rule of thumb for short, mostly-stationary events is one portaloo per 50 guests for events under 4 hours, scaling to one portaloo per 25 guests for events over 6 hours where guests are drinking heavily. Australian Standards (AS 1668.2) and council temporary-event guidelines set the formal minimums based on attendance, gender ratio and event duration — your venue or council permit may require a specific number.

When you call (07) 3367 2237 we factor in food and bar service, the number of women in attendance (which roughly halves the per-unit throughput), whether disability-accessible units are required (one accessible unit per 100 guests is a common council requirement), and whether the event runs across multiple sessions or days.

Multi-unit hires attract a 20% discount on each additional toilet delivered to the same venue, so the per-unit cost drops sharply for larger events. Our blog post on portaloo calculators walks through the maths in detail.

Each event portaloo is fresh, clean, and ready to use. It comes with a light, hand soap, and a mirror as standard.

Some clients choose to add hand towels, but everything else you need is included.

We don’t recommend moving it. Once in use, the toilet becomes much heavier and difficult to reposition safely.

Each portaloo requires a footprint of 1200mm x 1200mm, plus clearance for safe crane delivery.

Trailer Mounted Portaloos

For just $198 inc GST ($180 ex GST), the hire covers 4 days and includes pickup and return by you from our Capalaba depot. Each trailer toilet is equipped with GECA-approved toilet paper, internal lighting, soap dispensers, and foot pumps for flushing and hand-washing.

Absolutely. Contact us for extended hire pricing.

Trailer-mounted toilets are pickup-and-return only — you collect from and return to our Capalaba depot in southeast Queensland, which keeps the price down to $198 inc GST ($180 ex GST) for the standard 4-day hire.

Your tow vehicle needs a standard 50 mm tow ball, a 7-pin flat trailer plug, and any conventional sedan, SUV or ute will handle the load; our team will hitch the trailer, connect the lights, and run you through the checks before you leave. Each trailer comes ready-to-go with GECA-approved toilet paper, internal lighting, soap dispensers, and foot pumps for flushing and hand-washing — all you supply is the tow vehicle.

Pickup hours are weekdays 7am–4pm; return on or before your 4-day end date avoids late fees. If you need it for longer, call (07) 3367 2237 for extended-hire pricing before you collect.

Yes — Poles and Holes will beat any genuine Brisbane event portaloo quote by 10%. Send us the written quote (PDF or email screenshot from a competitor servicing the same event date and venue) and we’ll match the toilet specification, then take 10% off the bottom-line inc-GST price for like-for-like delivery and collection.

The promise covers single-toilet hires for weddings, festivals and private functions across Brisbane, Logan, Redlands, Ipswich and Moreton Bay; Gold Coast and Sunshine Coast hires sit outside the standard zone but we’ll still review competing quotes case-by-case. Our base event portaloo rate sits at $88 plus a $154 minimum hire (both inc GST), and multi-unit hires already attract a 20% discount on each additional toilet delivered to the same venue.

Beat-quote requests need to land before you confirm with the competitor — call (07) 3367 2237 or email through the contact form.

Security Cameras

We deliver security cameras across Brisbane, Logan, Redlands, Ipswich and Moreton Bay — the same 40 km radius around our Capalaba depot we cover for builders poles and portaloos.

Cameras can ship two ways: as an add-on bolted to a temporary or permanent power pole you’ve already hired (cleanest option, draws power from the pole), or as a standalone solar-powered pole running off a 60W panel and large-capacity battery for sites with no power yet. Both setups are 4G-enabled, so they don’t rely on onsite Wi-Fi or cabling. The cameras are IP66-rated for full weatherproofing in southeast Queensland conditions including summer storms.

On the Gold Coast, cameras are available as an add-on to a temporary power pole hire — travel surcharge of $10/km applies beyond our standard 40 km zone. Standalone camera hire on the Gold Coast and Sunshine Coast is by enquiry only — call (07) 3367 2237 and we’ll confirm whether we can deliver to your site. The minimum hire period is 84 days; book at the same time as your pole for combined delivery.

If you’re hiring a temporary power pole, we can mount the camera directly on it for easy power access. If you only require a camera, it will come on a standalone pole powered by a solar system.

Security cameras at Poles and Holes are available for long-term hire only, with a minimum rental period of 84 days (12 weeks) — that aligns with the typical residential build timeline from slab pour through to lockup, and matches how site insurance and head-contractor compliance cycles run in southeast Queensland.

The 84-day minimum lets our crew amortise the install and pickup labour over a meaningful hire period; shorter rentals would push the per-day rate well above what most builders are willing to pay for surveillance. After the initial 84 days, hires automatically extend on a weekly basis at the standard daily rate until you call us for off-hire — there's no end date you need to commit to upfront, and no price step-ups during the extension period.

For one-off short-term events that need surveillance, we generally recommend hiring a security guard instead, or bundling the camera onto a power pole hire that's already scheduled. Call (07) 3367 2237 to confirm pricing for your project length.

We recommend booking at the same time as your builders pole to ensure delivery and installation can be scheduled together. For solar camera setups, please allow a few days’ notice to secure stock.

No — every site camera Poles and Holes supplies is fully 4G-enabled with an embedded SIM that connects directly to the Telstra mobile network, so there's no onsite Wi-Fi, ethernet cabling, or internet service required at any point. The 4G data plan is included in the hire fee with no separate charges or usage caps for normal site use (live viewing, motion alerts, footage download).

Power comes from either a temporary builders power pole (when bundled) or a dedicated solar panel with battery backup on standalone units, so the camera works completely off-grid from day one — useful for greenfield sites where the network connection hasn't happened yet, road and civil works without mains supply, and remote acreage builds.

The only mobile-coverage caveat: on rural sites with marginal Telstra reception, signal strength may affect live-stream quality. We test 4G signal as part of the pre-install site check.

Yes! Each hire includes a secure login to your own viewing portal, so you can check live footage or recordings anytime, from anywhere.

The solar-powered poles are designed for continuous operation. The 60W panel and large-capacity battery provide power day and night, even through cloudy weather.

Cameras are installed in fixed positions for optimal coverage and reliability. If you need them relocated, contact us and we’ll arrange it.

The hirer is responsible for the care and security of the cameras and poles during the rental period. Damage caused by misuse may result in repair or replacement costs.

Yes. Only you (and anyone you grant access to) can view your camera portal. Poles and Holes does not monitor or store your recordings.

Yes — every Poles and Holes site camera is IP66-rated, which means full protection against dust ingress and against powerful jets of water from any direction. In practical southeast Queensland terms, that covers everything sites throw at them: summer thunderstorms with heavy directional rain, prolonged wet-season exposure, dust storms, salt-laden coastal air, and the constant temperature swings between cool overnight and 35°C+ summer afternoons.

The housing is reinforced UV-stabilised polycarbonate so it doesn't yellow or crack over multi-year deployments. The cameras have been deployed across Brisbane, Logan, Redlands, Ipswich and Moreton Bay sites for years with no weather-related failures on record — the few we've replaced have been due to physical impact (tool fall-down or crane swing) rather than environmental damage.

Solar-powered standalone units are rated the same and use sealed lithium-iron-phosphate batteries that handle Queensland heat well.

Still have questions?

Our engineering team is ready to help you with your project.